Limits of Human-Dependent Assessment,
Solved by Telta

Telta's HR experts work with AI — from assessment design to scoring and reporting.
The structural limitations of human-dependent assessment, rebuilt from the ground up.

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소개서 열람

Why Conventional Competency Assessment Falls Short

Inconsistent Results Across Evaluators

In a human-scored structure, standards vary by evaluator. The same response yields different results depending on who reviews it — inevitably driving down employee acceptance.

Scores Without Direction

Self-assessments without behavioral anchors measure abstract self-perception. A score of "Communication 3.2" offers no clarity on what behavioral change is actually needed.

Unrelenting Burden on HR

The assessment may be run externally, but interpreting results and driving follow-through falls on HR. The drain continues long after the assessment ends.

To Fix Assessment, Telta Changes the Structure Itself

Precision Assessment Design, Tailored to Context

If a Competency Model exists, Telta builds tools to measure it accurately. If not, Telta works with the client to define the right criteria from scratch. Either way, Telta's HR experts analyze the client's situation and design the most suitable assessment.

Assessor Bias Eliminated. Consistent Standards Applied to Every Response.

Even across hundreds of participants, AI scores every response against the same Scoring Rubric. Bias-free data builds credibility — employees accept their results, and HR can present findings to leadership with confidence.

HR can now focus on strategies that drive business impact.

AI drafts and experts review a 20-page personalized report for each individual. HR moves directly to employee coaching and Development strategy — no time lost processing raw results.

Choose the Right Methodology,
Design the Optimal Assessment Together

Telta's HR experts analyze each client's situation and recommend the most effective approach.

Simulation-based Assessment

Verifying promotion readiness · Evaluating fit for new roles

Participants are placed in scenarios that mirror real work. Both process and outcome are evaluated — focusing on actual behavior, not knowledge, to confirm whether competencies are genuinely demonstrated.

Behavioral Event Interview (BEI)

In-depth verification of behavioral patterns in Key Talent and leaders

Drawing on real past work experiences, BEI examines how specific skills were demonstrated in practice. AI analyzes interview transcripts and converts them into quantitative scores, eliminating assessor bias.

Behavioral Survey Assessment

A snapshot of competency levels across all employees(BARS/BOS)

Designed around specific behavioral anchors — not a simple 5-point scale. Participants respond by describing actual behaviors, measuring real performance rather than abstract self-perception. Results translate directly into the language of Development.

Customized Assessment Reports

Optimized for each methodology

AI-analyzed and expert-reviewed, tailored to each individual. Structure varies by methodology and purpose — designed for immediate use by HR.

Talent Assessment Process

01

Information Sharing & Methodology Decision

Information Sharing & Methodology Decision
Clients outline the core context of their assessment needs, including topic, objectives and target group. Telta then proposes the most suitable approaches (e.g., BARS, BOS, BEI and In-basket) and methodology, finalizing the plan in consultation with the client.

02

Assessment Item & Rubric Development

Using the selected methodology, Telta drafts assessment items and refines them with feedback from the client’s HR and business professionals. An objective scoring rubric is then developed to support AI-powered assessment.

03

HR-led Implementation of Assessment

HR managers directly lead and manage assessment projects within the Telta Workspace, from inviting employees under assessment to tracking progress at every stage of the process.

04

AI Auto-scoring by Telta

AI reviews narrative responses and interview transcripts, scoring them against the rubric set in Step 2 to ensure consistent conversion of qualitative data into quantitative scores.

05

Personalized Reporting

Based on the analyzed scoring data, Telta automatically produces an in-depth 20-page personalized report that interprets each employee’s competencies and behavioral characteristics. Every conclusion is evidence-based, ensuring high reliability.

제조·통신·유통·교육·에너지까지,
국내 대표 기업들이 선택했습니다

제조·통신·유통·교육·에너지까지, 국내 대표 기업들이 텔타를 선택했습니다

에너지 공기업 HR “단순히 잘한다/못한다를 넘어, 어떤 스킬을 어떻게 발전시켜야 하는지 명확한 실행 계획을 받아볼 수 있었습니다. 구성원들 역시 자신의 성장 경로가 보이니 동기부여의 수준이 확실히 달라졌습니다.”

선도 대기업 HR 전문조직 “텔타가 외부의 경쟁사 데이터를 바탕으로 스킬셋 초안을 만들어주었고, 이를 내부 데이터와 결합해서 맞춤형 스킬셋과 라이브러리를 더욱 파워풀하게 만들 수 있었습니다.”

H&B 선도 기업 HR “내부 리소스만으로는 공정한 평가가 가능한 객관적 스킬셋 구축에 한계가 있었습니다. 텔타와 협업을 통해 AI와 데이터로 외부 경쟁사 스킬을 분석하고, 이를 기반으로 현업 부담 없이 내/외부 시각을 모두 반영한 맞춤형 스킬셋과 진단 프로세스를 빠르게 설계할 수 있었습니다.”

한국보건복지인재원 “보건복지 영역의 특수성을 고려한 맞춤형 진단 도구 개발이 필요했는데, 텔타의 전문 인력과 기술력 덕분에 완성도 높게 구현할 수 있었습니다. 특히 짧은 기간임에도 저희 피드백을 즉각 반영해 주신 대응력이 굉장히 인상적이었습니다. 향후 AI 역량 강화 교육 등 원내 다른 사업들도 계속 함께하고 싶은 파트너입니다.”

대형 통신사 HR “체계적인 데이터 접근 방식 덕분에 기대 이상의 만족스러운 결과를 얻었습니다. 향후 HR 제도 개편 과정에서도 텔타는 가장 먼저 찾게 될 신뢰할 수 있는 파트너입니다.”

4대 그룹 인재개발원 “이전에는 평가 운영시 여러 평가자들의 기준을 맞추고 결과물 검수하는데에 많은 리소스가 소모되었습니다. 텔타는 AI로 이 모든 과정을 자동화하여 기존 대비 30%의 리소스만으로 운영이 가능하며, 전문 휴먼 어세서가 평가할 때보다 정교하고 일관된 평가가 가능해 매우 만족스럽습니다.”

에너지 공기업 HR “텔타의 Talent Assessment는 결과의 객관성과 일관성을 확보하는 데 투입됐던 시간, 노력을 획기적으로 줄여주었습니다. 덕분에 더 신뢰도 높은 데이터를 바탕으로, 본질적인 교육 개선 전략에 집중할 수 있게 되었습니다.”

Frequently Asked Questions

Is Telta’s competency model compatible with ours?

Yes. One of Telta’s key strengths is its ability to integrate seamlessly with your organization’s existing competency model. Simply upload your competency taxonomy and behavioral indicators into the Telta Workspace, and the AI will design and run assessments aligned with those standards.

Curious about the accuracy and logic behind AI scoring?

Telta's scoring logic was developed on tens of thousands of global leadership data points and validated HR approaches such as In-basket and BEI, rather than relying on the opinion of a single expert. This minimizes evaluator bias and ensures consistent standards across all employees under assessment.

How is data security managed?

Telta protects talent data, one of our clients’ most critical assets, by applying strict security protocols on top of AWS’s best-in-class cloud infrastructure. All data is encrypted both in transit and at rest, with full compliance to domestic and international privacy regulations.

How reliable are AI-generated assessment items?

Telta does not create items arbitrarily. Instead, it replicates expert logic by applying item development methodologies used by leading HR consulting firms. As AI applies this expertise consistently at scale, both quality and validity are enhanced. In addition, HR teams can review and refine generated items at any time, ensuring full control over quality and relevance.

Can the report templates be customized?

Yes. While the core analytical insights remain unchanged, report templates can be customized with your company’s logo, brand colors, and other branding elements. This ensures that employees see the reports as part of an in-house assessment program rather than an external solution.

We want to assess our employees' AI capabilities as part of our AX initiative. Is that possible?

Yes. Telta offers an AI Literacy assessment that goes beyond a knowledge test — measuring how effectively employees apply AI in real work situations. Use it to establish a baseline and set Development priorities ahead of AI Transformation (AX).

What are the typical implementation costs and timeline?

Pricing is tailored to your organization’s assessment scale, scope and required support. This ensures the most cost-effective plan without unnecessary expense. On average, implementation takes three to four weeks after contract signing. For a detailed quote and tailored plan, please contact us.

Limits of Human-Dependent Assessment, Solved by Telta